Please use the following emails to contact our customer support team: support@quickrewards.net If you do not receive any response within 48 hours, use backup email: quickrewards@yahoo.com Please note that due to the large amount of emails we receive daily, it might take anywhere from 1 - 72 hours for us to respond to your inquiry. All of the emails are answered in the order they are received. Emails with higher priority will be taken care of first. We highly suggest that you visit the HELP section and the FAQ before sending us an email since most likely you will find your answer there.